Location: Reading

Hours: Full-time, 08:30 - 17:00 (flexibility required during peak periods)

We are looking for a Team Leader to join a small team in the West Reading. You'll oversee the day-to-day operations of a small, fast-paced customer team and will play a pivotal role in managing and delivering orders, logistics, and face to face customer relations. This role requires hands-on involvement, including physical work and team leadership during peak times.

Key Responsibilities:

Check orders via company systems, maintain accurate records, and address customer queries

Manage stock, ensuring accurate inventory tracking and timely deliveries

Monitor courier services, produce reports, and coordinate international shipments

Handle clearances and deliveries, including documentation and casual staff coordination

Drive vehicles (up to Luton van size) and lead teams of temporary workers at school sites

Maintain and utilize customer and school databases, producing reports as needed

Ensure sufficient stock levels and manage rental stock inventory

Check and maintain operational equipment

Follow and update standard operating procedures to improve efficiency

Assist in managing the Gold Care process, including coordination with laundry services and repacking

Oversee IT systems, filing, and supply management

Key Skills & Requirements:

Flexible and able to adapt to varying workloads

Strong leadership skills to manage temporary teams effectively

Suitable backgrounds could be from Hospitality, Retail or Leisure Centre roles

Experienced driver essential with own transport

Physically fit for occasional lifting in warehouse

Confident in liaising with customers

Basic IT Proficiency

Proactive and able to work independently

If you think you're suitable for this role, then please click 'APPLY' now!

‍Recruitment Note

Due to the unprecedented volume of response we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 5 days, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact