Senior EX Consultant / Employee Engagement Specialist **Location:** Hybrid/Remote/London **Salary:** Negotiable, £100k +++ plus package **Why This Role Stands Out** Step into a role where your expertise will be celebrated and your career will flourish. As a Senior Senior EX Consultant / Employee Engagement Specialist, you'll be at the helm of a multi-disciplinary, client-serving team within a leading specialist agency poised for growth. This is more than just a job; it's a chance to shape the future of internal communications and employee experience for a diverse portfolio of high-profile clients. **What You'll Gain** Join a vibrant, energetic, award-winning team that thrives on collaboration and innovation. You'll be part of an environment where learning is continuous, and every day brings new challenges and opportunities. Work alongside some of the industry's best, tackling projects for large brands across various sectors. Enjoy the satisfaction of seeing your strategic insights and creative solutions come to life, making a tangible impact on client success. **Role Overview** As the Senior EX Consultant / Employee Engagement Specialist you'll manage and grow key client accounts, leading a team to deliver high-quality projects while driving revenue growth. Your responsibilities will include: - Building and nurturing trusted relationships with high-value clients. - Expanding client relationships and increasing the value and scope of services offered. - Growing revenue within existing accounts through cross-selling and up-selling. - Leading the proposal process and presentations for high-value projects. - Overseeing and motivating a multidisciplinary project team. - Line-managing up to five senior consultants or heads of departments. - Ensuring high standards of quality and excellent client service. - Managing the financial performance of all accounts within your remit. - Setting annual revenue and profit targets in collaboration with senior leadership. - Reviewing and signing off on project cost estimates. - Ensuring efficient resource allocation across accounts. - Regularly checking in with senior client stakeholders to monitor satisfaction. - Resolving any issues or dissatisfaction that arise. - Leading the preparation and presentation of client pitches and proposals. - Contributing to the company's strategic direction and growth plans. - Promoting the business through professional channels while maintaining client confidentiality. - Fostering a culture of knowledge-sharing within the team and the wider organisation. **Your Skills and Experience** The ideal candidate will have extensive experience in a lead EX Consultancy role. Quick, adaptable, enthusiastic, and hard-working, you will need to be a team player who can also work independently. Key skills include: - Strategic thinking. - Advanced commercial acumen and budget management. - Building relationships and acting as a trusted advisor to Executive-level stakeholders. - Leading and motivating multi-disciplinary teams. - Strong pitching skills. - Contributing creative ideas and strategic solutions. - Extensive knowledge of internal communications in large companies. - Exceptional written and verbal communication skills. - Best practice visualisation and design. - Strong facilitation and presentation skills. - Constructive interrogation and questioning. - Managing multiple priorities and adjusting decisions as circumstances change. Be part of a dynamic and growing business where your career will develop alongside a supportive and passionate team. Enjoy the thrill of working on impactful projects while having plenty of fun along the way. This is your chance to make a difference and be recognised for your contributions. Keywords: Internal Communications, Employee Engagement, IC Consultancy, Reward and Recognition, HR, Organisational Design, EX, HR, Human Resources