Package Description: At The Hawthorns we believe in supporting those who support our residents; We recognise and celebrate our hard-working colleagues, champion your career development, and offer a range of apprenticeships, and provide you with access to a range of leisure and retail discounts.

We are seeking a compassionate, enthusiastic, and dedicated individual to join our friendly, award-winning team as Relief Manager.

ABOUT THE ROLE

Your focus as a Relief Manager will be to provide cover for the management team by looking after the facility, overseeing staff and assisting residents. Attending evening activities and undertaking various administrative duties for the management team.

Other responsibilities will include:

• Respond to emergency calls from the residents, contacting the emergency services if/when required.
• Supervising staff within the dining room/kitchen for the evening meal and serving tea/coffee to residents. On occasions undertaking a full server role to cover holiday or sickness absence.
• Securing the kitchen area after the evening meal and undertaking a tour of the whole building to ensure it is fully secure at night.
• Assisting with the set up and breakdown of evening activities as the need arises.

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.

Our ideal candidate must have:

• Experience in dealing with the general public. People skills, organisational skills and communication skills are required.
• Fluent computer literacy in Word, Excel and other Microsoft office tools
• Good administrative experience, able to multi task and undertake a variety of tasks.
• Cheerfulness and positive work ethic with a sensible attitude

ABOUT THE HAWTHORNS

The Hawthorns is a unique retirement model that offers retirement properties to rent for couples or individuals who seek a rich, independent lifestyle, at beautiful locations across the country. The Hawthorns retirement villages are vibrant and companionable places; we eat together, we have fun together, and we live together. Our vision of ‘creating meaningful lives together’ is reached by the exceptional service and experience we proudly offer throughout our portfolio of four luxurious retirement homes whilst establishing ourselves as the preferred choice for residents and employees.

Please note this role will require:

• A DBS Disclosure check, the cost of which will be met by the business.
• Proof of eligibility to work in the UK.