We are currently seeking a Senior Quality Engineer to join our Quality team, reporting to the Quality and Test Engineering Manager. The Senior Quality Engineer will be responsible for managing the day-to-day operations of the QMS and supporting the Quality Engineers.

Key Responsibilities:

Support the maintenance and continual improvement of the QMS to ensure compliance with BS EN ISO 9001.
Conduct internal audits to monitor the operation and effectiveness of the QMS and facilitate continual improvement.
Ensure appropriate corrective actions from recorded non-conformances are implemented and effective.
Develop QMS elements with process owners, including processes, procedures, and operating instructions.
Work closely with the Supply Chain team, responsible for on-site supplier assessment and approval.
Liaise with suppliers to ensure the on-time supply of conforming materials and services and resolve issues with non-compliant products.
Act as a customer-facing liaison on Quality issues.
Review customer bids and contracts for Quality requirements and prepare Quality Plans.
Perform fault analysis and generate reports on customer returns.
Sign off Certificates of Conformance (CofC) in accordance with relevant company procedures.
Skills & Experience:
Essential:

Experienced in managing a QMS within a design and manufacturing environment.
Qualified to a minimum of HNC/HND or equivalent; Engineering related discipline is highly desirable.
Confident and credible communicator, able to interact plausibly in all business settings.
Experienced in managing and conducting internal and supplier audits.
Proficient in "8D" problem-solving methodology, including use of 5-Whys and Ishikawa/Cause and Effect diagrams.
Able to create and develop clear and concise QMS elements, including processes, procedures, and workflows.
Desirable:

Experience within the electro-mechanical defence-based industry applying AQAP2110 and/or AS9100 QMS standards.
CQI or IRCA membership.
Personal Attributes:

Demonstrates our company values of Teamwork, Integrity, Excellence, and Courage.
Highly organised and methodical approach, with an eye for detail.
Flexible, conscientious, and diligent attitude.
Excellent communication, interpersonal, and written skills.
Resilient and adaptable approach.
Data-driven, with strong analytical skills.
Able to work on own initiative and facilitate effective cross-functional cooperation.
Work Life Balance:

37.5-hour working week.
Lunchtime finishes on Fridays.
Hybrid/flexible working arrangements.
28 days annual leave.
Christmas closure.
Holiday purchasing scheme.
Benefits:

Group pension plan - matched contributions up to 5%.
Income protection scheme.
Employee Assistance Programme provides access to services including remote GP service, second opinion, mental health pathway service, and physiotherapy consultations.
Life assurance policy, including bereavement counselling and probate helpline.
Company shares incentive plan and save-as-you-earn scheme.
Electric vehicle salary sacrifice scheme.
Wellbeing initiatives, including access to a wellbeing app and mental health support for all employees, plus regular activities to promote wellbeing.
Regular sports and social activities.
Gym membership discounts.
Reward platform (high street discounts, employee benefits, health, and wellbeing offerings).
Recruitment referral bonus scheme.
Excellent learning and development opportunities.
Great working environment with free, onsite car parking across all locations.
Security Clearance Requirements:
Due to the nature of our business, staff must obtain UK Security Clearance. If successful, you will need to provide proof of identity, employment history, right to work in the UK, and proof of UK residency for at least five years