Job Title: Credit Controller
Salary: £30k - £35k
Location: NW London - 3 days a week from home.
Contract: 18 Months FTC

We are representing one of the most exciting residential developers with a stronghold in London and further afield. They are adding to their team due to continued growth, by bringing in a credit controller. The successful candidate will have residential real estate experience in a similar position and have experience collecting payments from, and liaising directly with, tenants.

This role will be fast paced, in a small but growing team and needs someone to come in and hit the ground running. Any experience with the legal side of escalating claims will be a bonus, but is not required.

Key Responsibilities:

• To be responsible for the credit control on specified developments
• To proactively chase outstanding arrears from residents and updating your line manager
• Follow & execute the pre-legal processes including negotiation, through to legal proceedings with our 3^rd party debt collection agency for bad debts when necessary
• To assist in ensuring that the correct rent demands are raised and to assist in the Direct Debit run on a monthly basis
• Identify high risk residents and ensure they are provided with appropriate support and advice
• To liaise with third party debt collectors and solicitors to reclaim long standing debts from previous and current residents
• Ensure all residents adhere to their contractual payment terms
• Ensure prompt resolution of any direct debit queries/issues
• Periodically completely budget extension forms and managing costs for third party debt collectors and solicitors
• Assist the receivables team in completing tasks sent to finance by the leasing and residents team ensuring all requested changes are correctly reflected on the resident ledgers in Salesforce on a timely basis
• Maintain a high quality of data in Salesforce through regular checks of error logs
• Check residents' ledgers are accurate and correct transactions where required.

The ideal candidate:

• Minimum 18 months experience in a similar role, within real estate
• Experience dealing with residential tenants, collecting rent and other charges
• Exposure to legal elements of escalating cases
• Able to work both independently and part of a team
• Access Dimensions & Salesforce working knowledge

Perks & Benefits

• Market leading salary - £30k - £35k
• Hybrid working
• Quarterly vouchers to eat out at local restaurants with family/friends
• Free parking onsite
• Private healthcare - Bupa
• Discounts at local retail outlets
• Opportunities to win tickets to events at the Ovo Arena

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