Job title: Commercial Sales HandlerSalary: £35,000Location: Croydon 

DUTIES AND ACCOUNTABILITIES

• Manage incoming sales and member/customer enquiry calls
• Produce and issue quotation, new business and renewal documentation
• Assist customers to protect their material assets and liabilities
• Follow up and convert leads as well as making outbound calls
• Being able to work productively and efficiently as a member of a sales team as well as contributing to team discussion in regards to progression and positive change
• Achieve agreed sales & retention targets, both individually and as part of the overall team
• To maintain, and achieve growth in, income from existing customers
• Developing and maintain positive ongoing relationships with Insurers and Underwriters in a professional manner
• Ensuring compliance with local procedures, customer service standards and external compliance regulations are met
• Develop and maintain a thorough understanding of all products and services as to assist customers

SKILLS, KNOWLEDGE AND EXPERIENCE

• Have a minimum of 5 Grade A-C GCSE's
• Competent to sell SME general insurance
• Relevant experience in a branch and/or broker sales position
• A clear understanding of the UK insurance market and its dynamics
• Experience of e-trading platforms; Acturis would be advantageous but not required
• A strong track record in delivering on sales targets

INDUSTRY EXPERIENCE REQUIRED:

• Competent to sell SME general insurance
• CII FIT Qualification or willingness to undertake this study upon role success
• Relevant experience in a branch and/or broker sales position
• A clear understanding of the UK insurance market and its dynamics
• Experience of e-trading platforms; Acturis would be advantageous but not required
• A strong track record in delivering on sales targets

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