Your new companyMy client, based in Birchwood, Warrington, is seeking a professional Customer Service / order processor to join their team on a permanent basis.Your new roleThe position is being offered full-time Monday-Friday with working hours from 08.30am - 17.00pm. A hybrid model is in place once you are fully trained and able to work completely unassisted. This normally takes between 6-12 months. You will be joining a large team who specialise in a variety of service projects and act as the main point of contact for all customers. Some of your duties will include but not limited to Process customer orders and requests submitted by telephone and email. Dealing with all customer enquiries Checking stock availability Assisting with general product queries Liaising with the logistics and operational team Chasing outstanding customer orders Working closely with the Sales team supporting the onboarding of new customers Setting up customer price files and providing customer reports This is an exciting and varied role and would suit someone who is used to working within a fast-paced-service-orientated environment.What you'll need to succeedA proven history within an office-based service positionPassionate about going that extra mileUsed to working in a fast-paced, ever-changing environmentExcellent communication skills, both written and verbalStrong eye for detailExcellent IT skills including Microsoft packagesWhat you'll get in returnCompetitive salary at between £23,000 - £25,000 per annum 25 days annual leave + bank holidaysPension schemeLife assurance (x 4 salary)What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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