Service Administrator

Up to £25,000

Redditch

T2M are currently recruiting a Service Administrator to join a leading engineering services business who provide maintenance, repair and installation services.

This would be suited to someone experienced in supporting service department activities with a good understanding of how they operate.

Key Responsibilities of a Service Administrator

* Provide flexible support to the team, including but not limited to…

* Scheduling engineer visits.

* Reviewing and sending out service reports to customers.

* Uploading reports to customer portals.

* Responding to incoming emails and calls and providing support to management.

* Act as a point of contact within the company liaising between internal teams and customers at all levels.

* Undertake general administration duties relevant to your position including data entry and responding to emails and telephone calls.

Requirements to be successful as a Service Administrator

* Experience working within a Service Support/Admistrative type Position.

* Experience in using Business Management systems.

* Customer focussed and commercially aware.

* Exceptional communication skills both in person and on the phone.

* High attention to detail with excellent organisational skills.

This is a permanent position working for a company that provide engineering services for M&E systems all across the UK. You would be based from the companies office in Redditch, and could earn a salary of up to £25,000 depending on experience level