I’m excited to be recruiting for an Interim IT Support position in Newmarket.This is an interim assignment of circa 4 weeks, to support the team during a busy period. You will play a critical role in providing technical support and ensuring smooth IT operations across the business.Key Responsibilities:

• Provide proactive and customer-focused IT support, promoting IT services through positive engagement.
• Maintain accurate asset records throughout the asset lifecycle.
• Offer technical support across various systems, including Microsoft Azure AD, Office 365, SharePoint, Active Directory, and Windows Servers.
• Provide 1st and 2nd line support to the business, ensuring IT processes are consistently followed.
• Create and maintain IT process and procedure documentation.
• Support the Enterprise Application team with issue triage and user assistance.
• Offer desktop and application support, managing and maintaining PCs, peripherals, and associated software.
• Install and maintain hardware and software on servers.
• Collaborate with 3rd party support providers to resolve technical issues.
• Install, repair, and configure hardware and software for desktops and laptops.
• Assist with hardware procurement and IT projects.

Experience Required:

• Proven 1st & 2nd line IT support experience.
• Strong knowledge of Microsoft Office 365, SharePoint, Azure AD, and Intune.
• Excellent telephone manner and written communication skills.
• A solid understanding of PC hardware and software configuration.
• Reliable, enthusiastic, and methodical, able to work efficiently in a busy environment.
• Good working knowledge of Active Directory and Azure AD.

• This role is on site 5 days a week.
• You must have access to your own vehicle.
• You must have eligibility to work in the UK.

Next Steps: Apply Now