Systems Administrator

Hours of work: 37.5 hours per week

Salary: £36,920 with progression to £41,080

Location: Waterside House, Sunderland - Hybrid Working

Are you looking for a job…… or an opportunity where you can make a difference! Join us and make Mental Health Matter!

About us

Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers.

Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities.

Our Central Services Teams provide comprehensive support for our operational delivery colleagues, ensuring that they have the resources they need to delivery high quality services in the communities we serve.

About the role

We have an exciting opportunity for a Systems Administrator to join our dynamic central services team. You will ensure all systems and data owned and used by the People, Payroll and Finance teams are user friendly, accurate and up to date in order to provide people data analysis and insights to support decision making for the business, whilst creating the best people experience for our colleagues.

Working closely across the People, Payroll and Finance teams to identify and address strategic needs, risk and opportunities for system enablement, this role will be responsible for recommending strategies and solutions to meet functional requirements. With responsibility for managing, maintaining and optimising systems across the organisation, our Systems Administrator will ensure our systems support the organisation to deliver and effective, high quality and professional service.

About you

To be successful in this role, you will need to have previous experience of managing and developing a range of systems. You will need to be able to create scripts, understand data reporting requirements, and have a relevant qualification in IT, computer sciences or similar. A solid understanding of GDPR and security is essential.

You will need to have great communication skills, and the ability to liaise with a range of stakeholders across the organisation to ensure that systems are kept (up to date), are fit for purpose and user friendly.

Please see the job description and person specification for details of the role and requirements

Please review the job description and person specification for further details about the role and requirements.

What we offer you

• Competitive salaries, with an annual pay review process
• 25 days Annual leave, increasing with length of service, plus bank holidays
• Enhanced Occupational Sick pay
• Family friendly and flexible working arrangements to support a good work life balance
• Access to our Wellbeing Offer - including EAP, Virtual GP service and wellbeing resources
• Life Assurance and Free Will writing service
• Blue Light Card and Charity Workers discounts
• Access to Tickets for Good
• Employee recognition and celebration schemes
• A tailored induction programme, bespoke Personal Development and Career Pathways to support you in your role and your career aspirations

We are an equal opportunities employer. We really value diversity and are committed to ensuring our processes are inclusive and accessible. We may ask some personal information during the application process, however, anything we ask is to ensure we can offer fair opportunities for everyone.

CLOSING DATE: Sunday 5th January 2025 (please note this is indicative, and may close earlier depending on the number of applications we receive)

INTERVIEW DATE: Week commencing 13 January 2025