Our Sheffield based client is looking to recruit a Legal Collector to join their busy and growing team based on site (possible hybrid after probation)

Keys tasks are as below and limited to :-

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Negotiate commitments to resolve overdue accounts

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Monitor arrangements and commitments to ensure timely resolution

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Manage a case management diary system to take appropriate follow up action

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Review pre-legal debts to ensure suitability and readiness for legal proceedings

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Initiate county court legal actions for debt recovery and progress to judgement and enforcement through our in-house case management system

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Work with courts, enforcement agencies and other suppliers to ensure high standards of service are maintained at all times

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Review and rectify cases that have failed the automated legal process

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Make and receive collection telephone calls whilst maintaining a professional telephone manner

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Good team worker, but also be comfortable working alone

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An ability to work accurately and to a high quality

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Be a person of integrity and good conduct as required

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Have a strong and reliable work ethic

Skills and Experience :-

* Good IT skills - able to adapt and use new systems

* Problem solving skills - able to look for solutions and agree these with customers

* Confidence in making and receiving telephone calls

* A willingness to learn

* Clear communication capabilities - both written and verbal

* A minimum of 12 months experience in an admin role

* The ability to work to targets - earning more based on success

* Confidence to deal with a variety of people in different situations

Mon to Fri 37.5 hours, basic salary + monthly bonus

DBS and CCJ check will be required from the successful candidates