Operations Team Leader
London ( Hybrid )
Up to £35,000

Company Profile

A well-established founder led SME food business, providing premium quality products across a number of different categories and brands. With a guarantee to provide ethically produced products sourcing ingredients from their suppliers with a particular importance on being good for the planet. A growing team with products stocked globally in a number of key retailers and available to purchase from their ecommerce platform.

What's on offer?

* Hybrid working model with up to 2 days from home

* Flexible working hours with start times between 8:30-10:00 am

* Access to product discount

* Free product samples

* Opportunity to join a growing brand and develop your career

What will you do as an Operations Team Leader?

* Responsible for overseeing daily order processing to ensure OTIF order fulfilment

* Manage and resolve any order fulfilment issues working with relevant internal teams

* Work alongside the finance team with invoice creation and reconciliation of accounts

* Liaise with suppliers and logistics partners to reduce risk of delivery discrepancies

* Oversee stock levels within warehouse to make sure they are optimal to meet demand

* Prepare customs deceleration forms for international orders liaising with shipping companies

* Lead the operations team, providing training and create a collaborative working environment

* Creation of weekly and monthly reports on order fulfilment and inventory levels

What do you need as an Operations Team Leader?

* Previous experience within an operational leadership role with FMCG

* Experience managing order fulfilment for B2B accounts both UK and Internationally

* Knowledge of export declaration documentation would be ideal

* Competent using Excel and ERP systems ( Ideally NetSuite )

* Strong leadership and communication skills, keen to learn and grow

Job ID: 9127