Salary: £30,000 - £32,000 per annum
Location: Streatham London
Type: Full-Time

Our clients is a brand-new coffee shop, bringing a fresh, vibrant, and welcoming space to Streatham. There vision is to create an exceptional coffee experience, serving high-quality beverages and delicious treats while fostering a sense of community.

To help help them achieve this, we're looking for a passionate and dynamic Coffee Shop Manager / Barista to lead there team and bring our vision to life. If you have a love for coffee, exceptional people skills, and management experience, we'd love to hear from you!

1. Operational Management:

   • Oversee the day-to-day operations of the coffee shop, ensuring a smooth and efficient service.
   • Maintain cleanliness, organisation, and compliance with health and safety regulations.

2. Team Leadership:

   • Recruit, train, and motivate a small team of baristas and staff.
   • Create a positive and inclusive workplace culture.
   • Schedule shifts and manage payroll within budget.

3. Customer Experience:

   • Deliver exceptional customer service, ensuring every guest feels welcomed and valued.
   • Handle customer inquiries, feedback, and complaints professionally.

4. Barista Duties:

   • Prepare and serve high-quality coffee and beverages to exacting standards.
   • Maintain equipment and ensure stock levels are replenished.

5. Financial Management:

   • Manage budgets, control costs, and achieve financial targets.
   • Monitor sales and profitability, using data to optimise performance.

6. Brand Development:

   • Help establish the coffee shop's brand and identity within the local community.
   • Organise and promote events, loyalty programs, and seasonal offerings.

We're looking for someone with:

• Experience: At least 2 years in a coffee shop environment, with proven management experience.
• Barista Skills: Strong barista knowledge and skills, with a passion for crafting excellent coffee.
• Leadership: Exceptional leadership, organisational, and communication skills.
• Customer Focus: A genuine commitment to providing outstanding customer service.
• Business Acumen: Understanding of financial management and achieving KPIs.
• Enthusiasm: A proactive, energetic, and hands-on approach to challenges