My client, a well established company are currently recruiting for an Outbound Telesales Agent. The Telesales role involves cold calling, generating new business, scheduling sales appointments and general database management.

Telesales Job Summary:

• Generate new business opportunities through cold calling
• Create and maintain a new database of prospects that fit our customer profile
• Work closely with the sales team to achieve targets
• Progression available within the company and develop sales skills and knowledge
• Attending events and webinars

Telesales Responsibilities:

• Research and identify decision makers of potential prospects that match our target client profiles
• Make outbound cold calls to create a pipeline of prospects and introduce our services
• Determining if the prospect has a valid need for the company’s products and services
• Progress cold calls into qualified leads and book appointments for the sales team
• Follow up with prospects and maintain a record of all contacts and outcomes
• Update and manage the system with accurate and relevant information on all prospects
• Meet and exceed your monthly targets for calls, leads, and appointments
• Provide status information to your manager including forecast/pipeline information
• Provide feedback and suggestions to improve the cold calling process and strategy

Telesales Skills:

• Excellent verbal and written communication skills
• Ability to persuade and influence decision-makers
• Ability to work independently and as part of a team
• Ability to handle rejection and objections
• Proficient in using MS Office and CRM software
• Strong planning, administration, and organisational skills
• Ability to work under pressure and meet deadlines