About us...

Sofitel London-Heathrow is an award-winning hotel that is the perfect blend of style and convenience. With 605 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our luxurious hotel is connected to terminal 5 and has spa and fitness facilities. The 45 meeting rooms include a flexible ballroom accommodating up to 1,300 delegates.

A bit about what you will do...

We are looking for an Assistant Meeting and Events Sales Manager, who is confident with exploring the full sales potential and enquiries within the M&E Department to -

• Assist the M&E Sales Manager in developing and implementing sales strategies to achieve revenue targets.
• Manage all enquiries for Meetings & Events courteously and efficiently, offering the highest level of customer service, whilst ensuring that, when possible, the enquiry becomes a sale.
• Keep in close contact with all prospective Meeting & Events organisers, ensuring that all their requirements are accurately recorded using every opportunity to maximise sales.
• Control the business mix ensuring maximum revenue at all opportunities.
• Run the weekly Sales Meeting and ensure the follow-ups are done.
• To run the long pace reports to monitor the diary for future years and take actions where necessary.
• Fully support the Sales Team in obtaining leads and participate in telesales when necessary.
• Actively participate in promotional and publicity activities as and when requested.
• Maintain impeccable standards of appearance and grooming.

More about you...

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand, and the Company.
• Problem-solving, reasoning, motivating, organizational and training abilities.
• Good writing skills

What’s in it for you…

• Competitive salary
• Holiday – 28 days holiday, enhanced after 5 years of service.

But there’s more...

• Free meals on duty.
• Complimentary on-site parking is available whilst on duty.
• Discounted employee friends & family rates at Arora Hotels.
• Food and beverage discounts.
• Christmas gifts and employee parties.
• Introduce a friend scheme.
• Cycle 2 work scheme.
• UK attraction discounts @ Merlin Entertainments.
• Taste card.
• Life assurance scheme.
• Wage stream.
• Employee assistance programme.
• Arora star employee recognition.
• Long service recognition award.

Grow with us...

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.