Page Personnel have just registered multiple Customer Experience Positions to join a reputable non for profit business in York to join the team on a permanent basis.

The business are going through a significant growth period would be an extremely exciting time to join the organisation they provide full training and an excellent development plan!

Ideally customer service experience required this could be from a range of backgrounds!

Client Details

Page Personnel have just registered multiple Customer Experience Positions to join a reputable non for profit business in York to join the team on a permanent basis.

The business are going through a significant growth period would be an extremely exciting time to join the organisation they provide full training and an excellent development plan!

Ideally customer service experience required this could be from a range of backgrounds!

Description

As a Customer Experience Advisor you will be working in a Contact Centre Based Environment and will be first point of call for members answering a range of enquiries and guiding through the claims process.

The role will be mainly telephone based and will be also corresponding with customers over email and when required other platforms.

You will need a high level of empathy extremely supportive and caring alongside passionate about the customer experience.

Profile

Ideally customer service experience this could be from a range of backgrounds such as retail, hospitality and health care

Exceptional customer service and passionate about improving the experience

The ability to prioritise high volumes of workload and work in a busy environment

Caring, supportive and have a high level of empathy and understanding

An excellent team player

A good problem solver

Job Offer

Salary of £23400+ reputable business within the non for profit sector+ easily accessible location in York+ free parking+ excellent transport links+ full time and part times hours available+ hybrid working+ excellent training and coaching induction+ progression and development plan+ fab on site facilities+ free gym on site+ excellent benefits package+ discounts of all the major retailer+ Monday to Friday 9am-5pm+ health and well being activities+ incentives and socials+ opportunity to get involved with supporting the community and charities+ excellent culture and team+ immediate interview