Concept have a unique opportunity to join a well-established managed print and service provider based within South Yorkshire. To continue growth within this industry we are looking for an experienced engineer who has a proven track record within the industry covering a range of print devices. The role will involve stock ordering of parts & consumables, IT support, Telephone and Remote Support, together with field calls. Installation and connectivity of MFP's.

The Candidate

Excellent electrical \ mechanical engineering knowledge
Strong IT knowledge and experience in networking MFD's covering printing and scanning
Minimum 3 years' experience within the industry
Experience of any desktop A4 devices would be an advantage
Must have excellent customer care experience (both working on-site & remotely)
Full UK driving Licence
Smart Appearance
Key Responsibilities:

To provide a technical service to customers, including, fault finding, installation, networking, maintenance and repair.
To ensure customers receive a satisfactory service in line with agreed service level agreements.
Maintain stock levels of parts & consumables
Service call planning for service dept
To maximise revenue by identifying potential business and professional service opportunities, whilst carrying out day-to-day duties
Management and control of vehicle stock, to improve first time fix levels to customers, and to minimise stock losses.
Package:

Up to £38,000
Quarterly Bonus Scheme - up to £300 pq depending on performance
Company Car \ Car Allowance - £400 pm
Company Mobile Phone
Company Laptop
23 Days Holiday rising to 24 after 5 years + Bank Holidays
Company Uniform
Pension Scheme
Annual Pay Reviews
Team Socialising & Events
Close Knit Team
Application
To apply for this position please follow the link on this page or send your CV .If you would like more information on this vacancy or any others we may have, please contact Nikki Foxall on (phone number removed)