Harper May is proud to partner with a dynamic recruitment company as they seek a skilled Business Analyst to drive data-driven decision-making, process improvements, and strategic initiatives. This is an exciting opportunity to play a pivotal role in shaping the company's operational efficiency and market positioning.

Role Overview: The Business Analyst will be responsible for analysing recruitment data, optimising processes, and supporting strategic initiatives. This role requires a strong analytical mindset, excellent communication skills, and the ability to collaborate with multiple stakeholders.

Key Responsibilities:

Data Analysis & Reporting

• Collect, analyse, and interpret recruitment KPIs to identify trends, strengths, and areas for improvement.
• Create and maintain dashboards and regular reports to support sales team insights and senior management decision-making.
• Improve the speed and accuracy of financial reporting.

Process Improvement

• Evaluate existing recruitment workflows and systems to identify inefficiencies and bottlenecks.
• Propose and implement process enhancements to improve recruitment activities and operational efficiency.

Market & Competitive Analysis

• Conduct market research to understand current recruitment trends and competitor strategies.
• Provide actionable insights to inform business strategy and service offerings.

Requirements Gathering & Stakeholder Collaboration

• Work closely with internal teams to understand business needs and translate them into functional requirements.
• Act as a liaison between business units and technical teams to ensure solutions meet operational needs.

Project Management

• Lead projects related to system upgrades, process automation, and strategic initiatives.
• Monitor project progress, ensuring timelines and objectives are met.

Qualifications & Skills:

• Proven experience as a Business Analyst, ideally within the recruitment or professional services sector.
• Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
• Proficiency in data visualisation tools and reporting dashboards.
• Experience in process improvement methodologies and business transformation.
• Strong communication and stakeholder management skills.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.