Tenant Liaison Officer

£33,000 - Monday - Friday - Office Based Reading

Social Housing Contract

Your new company

We have an opportunity for a Resident Liaison Officer to join a leading FM provider on the Planned Maintenance division. You will be covering various areas within Reading, delivering support to tenants on a social housing contract.

Your New Role

* Set up, undertake and manage the Tenant/Customer/Resident Liaison Service across multiple sites.

* Attend regular client representative and tenant meetings to ensure highest level of customer service is always provided.

* Manage the Tenant's Complaints procedures as a point of escalation.

* Maintain and update the on-site Database to reflect on-going works.

What you need to succeed

* You will need a keen eye for detail.

* Strong organisational skills and a successful background with managing a workload across planned maintenance.

* The ability to work effectively in a team with a 'can do' approach.

* Social housing background is preferable.

* UK Driving lisence is required due to the field based nature of the role

What you need to do now

* If the above details are something of interest please get in apply below or give Melissa Stephens at Boden Group a call