Our client, a well-established and supportive accountancy practice, is seeking an experienced Business Services Manager to take ownership of a portfolio of clients and ensure top-tier service delivery. This is a fantastic opportunity to join a firm that values autonomy, professional development, and a collaborative team environment.

The Role:

• Act as the primary point of contact for clients, managing their needs and ensuring compliance.
• Oversee the delivery of high-quality accounting and tax services while identifying opportunities for additional support.
• Lead and mentor a small team of bookkeepers and trainee accountants, supporting their development.
• Ensure all work meets technical standards, deadlines, and business goals.
• Support the Head of Business Services with billing targets, workflow monitoring, and process improvements.

What We’re Looking For

• Qualified Accountant (ACA/ACCA/CIMA) or Qualified by Experience (QBE)
• Accountancy practice experience in a Business Services/Client Manager role
• Strong technical knowledge of accounting & tax with a client-focused approach
• People management & leadership skills - experience mentoring junior staff
• Ability to manage multiple client relationships, negotiate fees, and deliver commercial insights
• Confident handling compliance, statutory accounts, and regulatory requirements
• IT proficient - strong Excel and MS Office skills, plus experience with accounting software

What’s On Offer?

• Competitive salary
• 25 days holiday + bank holidays
• Employer pension contribution (up to 5%)
• Death in service benefit
• Professional development & training opportunities
• Access to cutting-edge accounting technology
• Cycle-to-work scheme
• Free on-site parking
• Employee assistance programme (24/7 medical, legal & financial support)
• Exclusive discounts & rewards programme

This is a fantastic opportunity for an experienced finance professional looking to take the next step in their career within a supportive and forward-thinking practice.