Claims Business Manager

London

Negotiable Salary + Excellent Benefits

We are proud to exclusively partner with an exciting, growing and dynamic motor insurer to recruit a Claims Business Manager, who will manage the performance of the company's Third Party Arrangements (TPA) supplier contracts.

Key Responsibilities

• Monitoring adherence to agreed best practice guides and contractual operational standards.
• Reviewing financial data, and working with the suppliers to ensure that any necessary action is taken where improvement opportunities are identified.
• Leading and managing specific claims initiatives, including the tracking and analysis of management information.
• Understanding and responding to business results, as well as market, technical and legal challenges.
• Working with the Audit function to provide assurance over TPA performance.
• Making recommendations to the Heads Of function and Claims Assurance for optimal contract terms.
• Gathering, cleansing and building usable data sets from TPAs to provide analytical input for the development of the company's TPA claims experience.
• Tracking management information, making appropriate recommendations for improvements.
• Managing the optimal financial performance of TPA contracts.
• Determining technical best practice on key issues alongside relevant stakeholders.
• Holding review meetings with TPA supply chain partners to hold them to account for contractual commitments.
• Working in conjunction with the supplier audit function to provide adequate assurance over supplier performance.

Key Requirements

• Previous experience in a similar role is required, including knowledge of Motor insurance.
• An articulate and numerate individual, with strong interpersonal and relationship building skills.

Keywords: Claims Business Manager; Claims Relationship Manager; Motor Claims; Counter Fraud Claims; Motor Claims Fraud; London Market; Lloyd's Market; Lloyd's Syndicate

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