A rare and exciting opportunity has arisen for a permanent office based Sales Advisor with a successful family run construction business who are one of the market leaders in their specialist field. Situated by junction 5 off the M3 so must have own vehicle. Full and comprehensive training will be given. 9am-5pm, 40 hours per week. 26k salary and genuine scope for career progression within the business.

Sales Advisor Summary of Role:

You will be dealing with trade sales enquiries together with other associated tasks, as defined within the main responsibilities of the job description by telephone & e-mail.

The role will include the duties as detailed below together with other sales and administration activities as necessary, as appointed by the management team and Directors.

Sales Advisor Main Responsibilities:

· Receive and process trade sales enquiries and quotations.

· Receive and process sales orders using Sage software, including processing payment where necessary for our trade customers.

· Account management for our trade and distributor customers.

· Maintain and update CRM database.

· Develop product knowledge to a level where you can deliver, in an authoritative and professional manner, the highest level of technical support to the customers.

· Capture and record relevant sales and technical data as required.

· Provide an exceptional level of customer service at all times.

· Build relationships with other departments, such as accounts and warehouse..

· Work with the Sales Office Manager and Directors to suggest and implement new procedures to continually improve customer satisfaction and company sales performance.

· Aid Sales Office Manager and Directors with sales projects along with back-office tasks.

Sales Advisor Other Responsibilities:

· Ensure rapid and accurate communication with other personnel/departments as required.

· Continually improve the business and competitor knowledge through ongoing training.

· Carry out other administrative functions with the group of companies as determined and appointed by the Sales Office Manager and Directors.

· Exercise diplomacy at all times when dealing with customers and provide a high level of customer service in line with company ethos.

· To provide a flexible and enthusiastic approach to customer service in order to maintain and promote good relations with all existing and new customers

Experience and Skills:

* Excellent telephone manner and communication skills

* Initiative and good organisational skills

* Experience working with Microsoft Office Suite, Sage and ACT or similar database would be desirable but not essential

* Conscientious approach to work

* Ability to work as part of a team

Personal Attributes:

· Strong organisational skills and attention to detail, ensuring accuracy and efficiency in tasks.

· Conscientious approach to work, demonstrating reliability and dedication to achieving objectives.

· Excellent time keeping and punctuality.

Staff Responsibility:

· Work within the company's rules as set out in the contract of employment and company procedures, including adherence to company procedures where appropriate.

· Recognise personal responsibility for Health and Safety within the working environment.

· Attend training sessions and courses as deemed necessary by the company to enhance skills and knowledge.

· To maintain regular meetings with the Management/Directors

· To display role model behaviour and unconditional teamwork at all times

Benefits:

· 25 Days holiday per annum plus 8 UK Bank Holidays,

· auto enrolment pension,

· ample parking

· eligible for the company-wide bonus scheme.

For more details and information regarding Sales Advisor role please Email