Registered Care Manager - Domiciliary Care
Norwich, Norfolk.

£40,000 - £45,000pa + Benefits/Bonus Structure

(Previous Branch Manager experience ESSENTIAL for this role)

Compass Associates is an award-winning, UK specialist Health and Social Care Recruitment Consultancy providing tailored, high quality recruitment solutions for all permanent assignments.

We are recruiting on behalf of a leading nursing and home care organisation based in Norwich, who are looking to recruit a Registered Care Manager to support in the management, development and growth of the business.

Responsibilities:

* Be CQC registered for the branch

* Manage the daily operation within the branch to ensure a cost effective and efficient service delivery

* To assess branch performance against weekly and monthly targets

* Achieve and maintain Registered Manager status

* Ensure compliance with ISO and all legislative requirements

* Maintain accurate records

* Manage all branch level complaints

* Manage a team of Field Care Supervisors

* Provide reports to Regional Managers/Head Office as and when required

* Identify training and development needs for all branch staff

* Presenting to prospective new clients

* Maintaining great relationships with existing clients

* Key account management

* Advising on pay rate changes

* Ensure the effective placement of staff to meet client needs

* Manage the accurate processing of weekly timesheets via Webroster

* On call duties as arranged locally

* Occasionally support with the day-to-day responsibilities of the team when required

* Be a champion for internal customer service

* Do any other reasonable things your manager needs you to do

Requirements

* Ideally franchise experience but not essential, previous Branch Manager experience essential for this role.

* Confident in promoting the branch

* Self-motivated

* Computer literate

* A passion for managing and driving excellence

* Excellent organisational skills

* Excellent leadership qualities

* A commitment to equal opportunities and diversity

* Symmetry between personal and organisational values

* Demonstrates the behaviours associated with Prestige Nursing & Care values

Contact

If you would like to be considered for this exciting Registered Care Manager opportunity or would like to request a full job description, please contact Amie Lovelock direct.

Recommendations

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