Training Coordinator

Location: Wellingborough

Salary: £29,378 gross per annum

The Role

The Training department are looking for a Training Coordinator for the Wellingborough office. The role will be suited to someone who creative, able to work on their own initiative, and a strong communicator. The ideal candidate will have the ability to create a variety of training materials in various formats, and professionally deliver to Vizion employees at all levels.

Role Profile:

• Creation and delivery of engaging training materials and resources that support learner engagement and knowledge transfer which will include but is not limited to videos, presentations, handouts, workbooks, Quizzes, training feedback forms
• Participate in supporting and delivering blended learning and development programmes for all levels in Customer Services, fully exploring and utilising the Learning Management System to move to a more digital employee learning experience
• Liaise with NAMS in order to create external training to clients and repairers for on and offsite delivery
• Liaising with Line Managers at all sites to effectively identify, schedule and deliver training solutions participation in all aspects of internal and external training preparation, recording and analysis alongside other administration duties as required
• Drive continuous improvement of employee satisfaction using internal and external feedback from customers and colleagues to seek opportunities for enhancing training content
• Monthly reporting of training completions as required
• Periodically report on training programme effectiveness and success
• Liaise with IT to source, develop and manage an effective training management platform

Skills and Qualifications

The successful candidates will

• Have an excellent work ethic
• Have your own transport, as you will be required to travel to other business locations
• Have effective communication and team working skills
• Have the ability to work unsupervised
• Have the ability to work co-operatively and collaboratively at all levels
• Be customer centric
• Be performance driven
• Be able to work to agreed targets and objectives
• Be organised and pro-active
• Have strong analytical skills to identify and deliver improvements
• Be IT literate with a strong working knowledge of Microsoft applications, and creation and delivery of presentations and training videos
• Be confident and creative
• Be adaptive to different learning styles
• Be an effective problem solver
• Be able to work alone and without direction
• Be able to liaise with different level of stakeholder

Benefits

• 29 days annual leave, including statutory bank holidays
• Additional birthday holiday day
• Holiday Purchase Scheme (on completion of probation period)
• Employee Assistance Programme, including counselling and 24/7 GP
• Company events and functions
• Free food days
• Free parking
• Close to shops and amenities

To Apply

If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.