Sales Coordinator

Annual Salary: £26,000 (DOE)

Location: Leeds

Job Type: Full-time, Hours Mon-Thurs 08:30 to 17:30, Friday 08:30 to 16:30

Reed Business Support are recruiting on behalf of a Distribution company based in Leeds, due to continued growth our client is looking to add a Technical Sales Coordinator to join their friendly, family-run business.

This role is ideal for an ambitious, commercially minded individual with experience in sales and customer coordination.

Day-to-day of the role:

• Produce bespoke quotes using a configurator to send detailed drawings to customers
• Resolve customer queries and technical issues, liaising both internally and directly with our partners in France
• Place orders for with their French partners and coordinate deliveries to the UK
• Communicate with customers regarding deliveries and follow up to convert previous quotes
• Utilise HubSpot to manage quotes and the sales pipeline
• Maintain and develop relationships with Installation partners
• Protect key accounts from competitor influence
• Provide feedback and communicate issues to management
• Visit our partners in France for sales meetings and accompany customers once or twice a year
• Build relationships with new customers, understand their needs, and convert quotes to orders
• Identify market changes and trends, communicating these insights to partners and management
• Make outbound calls to warm leads and manage incoming enquiries
• Research the market to identify and target new customers, including installation partners, and convert these opportunities into sales
• Support the faulty returns process, liaising with manufacturers and customers, and keeping the ticketing system up to date
• Develop specialist technical product knowledge of gate hardware, automation products, access control equipment, and intercoms
• Provide cover for colleagues during holidays and sickness as needed

Required Skills & Qualifications:

• Proven experience in a Sales Coordinator is desirable
• Commercially minded with the ability to generate and follow up on quotes
• Strong communication and relationship-building skills
• Ability to coordinate production and delivery of orders
• Research skills and the ability to identify market trends

Benefits:

• Competitive salary based on experience
• Opportunity to work in a growing family-run business
• Engage with international partners and customers
• Develop specialist technical knowledge in a niche mark