Responsibilities

* Fully accountable for the control of all financial and commercial aspects of the contract.

* Drive high quality financial performance to influence P&L result and maintaining profit margins.

* Ensure the O1 and S1 are accurate, undertaking periodic reviews.

* Ensure opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability.

* Forecasting the maintenance, extra works, and project financial annual projection.

* Build and develop relationships with key business and account stakeholders.

* Deliver monthly/quarterly review meetings with key client stakeholders.

* Deliver monthly internal contract review meetings.

* Seek competitive quotations and better buying.

* Act as an escalation for all issues.

* Embed a strong on-site QHSE culture, following all necessary reporting processes.

* Actively identify and implement innovation across the contract to enhance performance and continue to exceed the client's expectations.

* Sub-contractor management, including review meetings, ensure safe working practises are adhered to.

People management

* Daily management of direct (operations manager, lead contract support, contract support and soft services manager) and in-direct reports, ensuring compliance with processes and procedures.

* Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment, and recognition/reward.

* Ensure business policies and processes are effectively communicated and implemented.

* Staff retention, keep them motivated, deliver employee engagement surveys and promote regular review meetings.

Selection Criteria:

* Strong M&E knowledge and an understanding of operating in a critical environment is essential.

* Calm manner, able to work under pressure and with changing demands and priorities. Good communication etiquette.

* Strong organisational abilities ensuring all documentation is stored and auditable.

* Experience in leading a team.

* Experience of managing escalation and business critical issues.

* Experience in vendor management, ability to manage and monitor progress to ensure objectives are achieved for outsourced support and projects.

* Familiarity with audit processes and documentation.

* Obtain full Security Clearance