This is an exciting opportunity for a highly organised individual to lead, inspire, and drive performance in a fast-paced, demanding environment, delivering exceptional service to our customers.

Key Responsibilities

- Ensure daily operational and re-work requirements consistently meet customer expectations.

- Promote and enforce Health & Safety compliance within the operation.

- Manage team training plans, performance, and progression.

- Collaborate with HR on disciplinary and review meetings.

- Enforce site systems and procedures to ensure compliance.

- Monitor and plan logistics and warehouse operations.

- Maintain exceptional levels of customer service.

- Support stock integrity management alongside the Site Manager.

- Uphold high housekeeping standards.

- Foster a culture of quality, innovation, and continuous improvement.

- Oversee and enforce site security policies.

Health & Safety Responsibilities

- Train employees on safe practices and maintain training records.

- Investigate accidents and near-miss incidents, taking corrective actions.

- Conduct workplace safety tours and assessments.

- Ensure equipment safety and compliance.

- Lead weekly Health & Safety/HACCP meetings.

- Enforce PPE and cleanliness policies.

Skills, Experience & Qualifications (Essential):

- Proven experience in a similar role leading a team in warehousing or logistics.

- Strong track record in managing high-volume, service-driven warehouse operations.

- Excellent communication skills, capable of engaging at all levels internally and externally.

- Proficiency in PC applications, including spreadsheets and presentations.

- Knowledge of logistics and warehouse operations, including BRC requirements.

- IOSH Managing Safety qualification.

- Enthusiasm, drive, and leadership qualities