We have an exciting opportunity to recruit an experienced Housing Officer in Liverpool for a minimum of 6 months, with hybrid working and hourly rates up to £22.50 per hour.

Your new role

• Provide housing & tenancy related support, acting as a key contact for customers, ensuring visibility within the community and encouraging customer involvement
• Managing low level arrears, providing financial support to customers and implementing payment plans where appropriate
• Managing caseload of low & high level ASB cases and other tenancy breaches including the use of early intervention measures, preparing legal casework and self-representation at court if required
• Completing signups, viewings, new tenancy sign ups and tenancy reviews
• Void management and repairs
• Estate management
• Supporting colleagues across the business and working in partnership with external agencies and stakeholders

What you'll need to succeed

• Proven experience in a Housing/Neighbourhood Officer role, delivering housing & tenancy management services
• Experience of dealing with low & high level ASB cases and low level arrears with knowledge of relevant legislation, frameworks and early intervention tools
• Driving licence with access to own vehicle and valid business insurance
• Confident IT user

What you'll get in return

• 6 month contract
• Hybrid working
• Competitive salary
• Mileage reimbursement

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk