We’re looking for an organised and proactive Office Administrator to join our client’s team in Newton Aycliffe. This is a great opportunity for someone who enjoys a variety of tasks—from order processing to customer support in a hands-on environment. If you’re detail-oriented and enjoy taking on a range of responsibilities, this could be the perfect role for you!

Responsibilities:

• Processing jobs on a bespoke system to maintain a smooth workflow
• Ensuring job cards are accurate and passed promptly to the production floor team
• Assisting in the development of a paperless system for office operations
• Handling basic purchasing tasks in the Director’s absence
• Speaking with customers to discuss products and services professionally
• Preparing and issuing quotes and estimates with attention to detail
• Managing confidential information and handling tenders
• Performing general administrative duties, such as managing emails and phone calls
• Coordinating delivery schedules with customers and team members to suit all parties
• Maintaining best practice customer service standards

Candidate Profile:

• Experience in office administration, customer service, or a related role
• Strong organisational skills and attention to detail
• Excellent written and verbal communication abilities
• Ability to manage confidential information with discretion
• Proactive and adaptable to a varied workload
• Familiarity with order processing systems is a plus, though training will be provided

Our client offers a supportive work environment with room for growth and development. This is a fantastic opportunity for someone ready to take on a diverse role in a company dedicated to customer satisfaction.