We have a fantastic opportunity for a Finance Customer Relationship Partner to join our Northern team with a salary on offer from £27,000 - 33,000. This role can be based anywhere in the North of England and would be a Hybrid role.

About the role:

The purpose of this role is to manage finance relationships with a portfolio of key customers in the region working to the Regional Finance Senior Manager and with oversight from the customer owners. The role will also provide support to the Delivery and Customer Relationship Management in customer engagement where necessary. As a member of a regional team that extends beyond the functional role there is an expectation for this person to:

- Understand vision, strategy and setting the cultural tone of NHSPS by role-modelling and embedding values and behaviours

- Enable collaboration across the business and removing barriers to action and delivery

- Build organisational resilience through own personal development and career planning

- Constructively assists in change and other organisational initiatives

- Identify inefficiencies and supports the drive for continuous improvement

The successful candidate will be regularly engaging with our customers, working with them to foster positive, solutions focused relationships. As such the ideal candidate must have excellent communication and influencing skills to develop these relationships and put our customers are the very centre of everything we do.

The ideal candidate will have experience in:

• Experience of customer relationship management, dealing with all levels of customer representatives.

• Managing a portfolio of customers

• Working autonomously, but proactively escalate for senior support as appropriate

• Ability to summarise and recommend recovery strategy or settlement

• Understanding of property and facility management terminology.

Who are we?

We are part of the NHS family with 6,000 professionals supporting over 3,000 healthcare properties across England. Our purpose is to enable excellent patient care by being the best property and facilities provider to the NHS.

Our services include estate strategy and optimisation, property management, facilities management, property development and construction project management. We help support millions of patients and NHS colleagues in collaboration without 7,000 customers who range from Integrated Care Systems, health providers, charities and more.

Our culture and values seek to place our NHS colleagues and their patients, at the heart of everything we do. We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.

Best of luck with your application!

What we can offer you:

We understand how important life is outside of work so, as well as a competitive salary we will also offer:

• 27 days annual leave+ 8 days bank holiday with the option to buy additional weeks leave.
• A Smarter Working Policy, empowering you to choose the location of how and where you work according to your daily activities.
• Training and development opportunities, providing opportunities for our colleagues to develop and progress their careers at all levels through our Professional Excellence Framework.
• SMART Pension contribution into which the company will contribute up to 6%

• A range of flexible benefits including NHS retail discounts and Cycle to Work Scheme.
• We have a great Colleague Assistance Programme and offer support for all areas of life.

An organisation with a passion...

We are an organisation with a passion for giving back. Putting money back into the NHS, raising £150,000 over 3 years for our charity partner Young Lives vs Cancer, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it's important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference.

We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential.

For full details of the role, please see the attached role profile.
We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.

Contact our Talent team at #removed# to find out more.

Take a look around the company https://#removed#/contact/