We're making every move count

A global leading Construction Plant Manufacturer are looking for a Field Service Engineer based in the Harlow/Essex area to be responsible for maintaining, servicing, and repairing both manufacturer and third-party equipment. In this role, you will be providing a good level of customer service through product knowledge and customer interaction.

Main tasks and responsibilities

Complete all service, repair, warranty, and inspection jobs allocated daily, to a high-quality standard
Build strong rapport and relationships with customers, through professional behavior and a customer-focused mindset
Respond to routine enquiries from customers about the technical aspects of the organization's products and services
Troubleshoot, investigate, and resolve standard technical problems that arise, ensure ongoing customer satisfaction
Develop skills and knowledge of the organisation's products and service
Comply with all Legal and company standards, such as the code of conduct and H&S practices.What you'll need to succeed

Strong problem solver, with a customer-focused approach
Good verbal and written communication skills
Quality-oriented, experienced, flexible, and adaptable
Self-motivated and able to work as part of a team with enthusiasm and drive
Mechanical/Electrical Engineering qualifications
Experienced multi-skilled engineering experience with heavy plant equipment and working with Hydraulic Systems
Able to read and follow electrical wiring diagrams
Fault find and diagnostics of CANBUS Systems, as well as electrical fault finding
Good IT literacy, numeracy and analytical skills.You will be part of

We believe in our people, as it is our people, who really make the difference. We always work in close collaboration with our customers, deliver on our promises and never walk away, no matter how big the challenge. We succeed because we do it together. With us, you will have the opportunity to realise your potential and become an important member of our global team:

Tailored training plan on Safety, products, electrical systems and OEM engines and transmissions eg Volvo, AGCO, Cummins & Dana
High spec latest generation fully equipped mobile workshop
Regular team meetings and dinners
Employee-specific performance and personal development plan to facilitate progression
Competitive package and employee benefits
Working for the manufacturer you will have access to full technical and R&D support
Future-proofing your skills as technology develops
25 days holiday plus bank holidays, with an annual opportunity to buy/sell holiday
Contributory pension scheme which is salary sacrificed
Overtime is payable Monday to Saturday x 1.5 and Sunday x 2
Private use of Company Vehicle if desired, subject to tax
4 x Life Assurance
Workplace Bike Scheme
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