Our client is seeking a Transport Clerk to provide a seamless and stress-free experience for both pets and their families. You will join their company in safely and compassionately transporting beloved pets across to their required locations. You will play a vital role in ensuring the smooth logistics and coordination of international pet travel. You must be over the age of 22 due to Insurance Purposes.

Key Responsibilities

• Organize and schedule international transport for pets, ensuring compliance with all regulations and timelines.
• Prepare and verify required travel documents, including health certificates, permits, and customs paperwork.
• Serve as the primary point of contact for pet owners, providing updates, answering questions, and ensuring exceptional customer service.
• Stay up to date with international pet travel regulations and ensure all procedures adhere to airline, country, and pet welfare standards.
• Work closely with airlines, veterinarians, and customs agents to coordinate every step of the pet’s journey.
• Address and resolve any logistical challenges or unforeseen issues that may arise during the transportation process.
• Maintain accurate and detailed records of all pet transport activities and client interactions.

Qualifications

• Experience: Previous experience in logistics, travel coordination, or customer service is a plus.
• A Full UK Driving Licence is mandatory.
• Education: Secondary school diploma or equivalent; additional training in animal care or logistics is advantageous.
• Skills: Strong organizational and multitasking abilities, excellent written and verbal communication skills, attention to detail and ability to manage time effectively. Proficiency in IT skills such as Microsoft Office etc.
• Knowledge: Familiarity with international travel requirements for pets is a bonus.
• Passion for Animals: A genuine love for animals and commitment to their welfare.

The role is office based, Monday to Friday from 8:30am to 5:30pm.

You will be over the age of 22 for Insurance purposes.

Salary is negotiable based on Experience.

Slough Area