Operations Engineer

Perm

Manchester (Hybrid working)

Up to £45,000pa

We are looking for a Operations Engineer to join the operations team to provide support on our data capture systems running for our customer projects as well as internal IT systems.

These use a combination of off the shelf tools and custom applications for the purpose of online activity monitoring and analysis. These are used to provide our customers with insights into the online behaviour of opted-in market research participants. Internal IT systems are mostly SaaS based with a limited number of traditionally running servers and applications.

Key Responsibilities:

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Day to day maintenance of servers and services

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Handling support requests from customers and staff

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Deployment and scaling of systems

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Working alongside engineering testing user experience and other roles

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Handling alarms and alerts

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Improving monitoring and alerting

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Investigating and monitoring performance

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Adhering to company policies and procedures with respect to security quality and health and safety.

About You: Here's what we're looking for:

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Linux - CentOS/Alma preferred

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The ability to solve problems and find out or source information.

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Following established processes

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Good communication skills

Preferred:

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Python or other scripting languages

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Experience in running servers at scale

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Experience with VPS and Dedicated server hosting companies worldwide

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Puppet Terraform or other Infrastructure as Code tools

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Administrative knowledge of common business tools such as Atlassian's suite Microsoft 365 etc

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Experience with AWS Cloudwatch PagerDuty or other monitoring tools

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Windows desktop management / InTune MDM