Job DescriptionDo you have experience in the Lettings Industry and want to put those skills to good use? Are you passionate about providing a great customer service? And are you looking to join a dynamic and motivated team?A fantastic opportunity has arisen to join our established residential lettings team in Blundells, as a Senior Property Manager. This is the perfect role for a Property Manager or Lettings Negotiator, who wants to take the next step in their career.Our Senior Property Managers play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve. As a market leading Agent, we`re on the lookout for people with great communication and relationship skills and a passion for delivering a quality customer service!Your day-to-day duties may include:

• Assisting the Manager to motivate the team, inspiring colleagues to support each other to achieve individual, team and company goals.
• Assisting with training and coaching Property Managers within your team.
• Monitoring the teams customer service Key Performance Indicators.
• Supporting and advising Property Manager on maintenance works, end of tenancy deposits, safety certification and compliance.
• Using your lettings knowledge and experience to help your colleagues with daily queries and assisting with more complex letting situations.

• You will also have a small portfolio of properties to manage, including co-ordinating repairs and maintenance, organising safety inspections, managing remedial works, liaising with landlords following regular property visits and assisting your customers with general tenancy queries.

About You:

• Experience in residential lettings is essential
• Excellent communication skills – both written and verbal
• Good at building and maintaining relationships with customers and stakeholders across the business
• Effective in time management and managing expectations
• Naturally robust with a ‘can-do’ attitude
• Self-motivated – able to work independently whilst maintaining a role as part of our team

Opportunities of being a Senior Property Manager:

• Full training provided, including Senior Property Management and Team Leader development
• Excellent career progression, with opportunities across the business
• Qualifications in residential lettings

Benefits of working in Blundells: Connells Group UK:

• 23 days annual leave, plus bank holiday – increasing with longevity. Plus a day off on your birthday!
• Pension Scheme
• Perks at Work – Discounts on products and services inc electrical & travel
• Discounts on estate agency, mortgage, conveyancing and surveying services
• Access to Lifeworks 24hr, 7 days per week Employee Assistance Programme
• Nuffield Health Screening – discounted medical assessment to provide an in-depth picture of your health
• Nuffield Gym discount - 20% on memberships at Nuffield Health & Fitness clubs across the UK
• Cycle to work scheme

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