Are you an excellent communicator with a proactive mindset and a passion for delivering exceptional customer service? We're looking for a driven and enthusiastic Customer Account Executive to become a vital part of a busy and fast-paced sales support team.

This role is ideal for someone looking to grow within a supportive company environment that values initiative, teamwork, and long-term career development.

Role Overview

As a Customer Account Handler, you'll be the first point of contact for a broad range of customers, helping to manage accounts, process enquiries and orders, and ensure every customer interaction is smooth, helpful, and commercially focused.

Key responsibilities include:

* Managing and growing relationships with new and existing customers

* Handling inbound calls, emails, and enquiries in a timely and professional manner

* Discussing pricing, quotes, and tenders with confidence and clarity

* Accurately processing customer orders and tracking them through to delivery

* Identifying sales opportunities and contributing to business growth

* Collaborating closely with internal teams to ensure customer satisfaction

* Delivering exceptional service and maintaining a strong understanding of products and pricing

What We're Looking For

We're looking for someone with energy, attention to detail, and a genuine interest in helping customers. You don't need to come from the same industry just a great work ethic and attitude.

We'd love to see:

* A professional, confident telephone manner

* Excellent verbal and written communication skills

* Strong organisational skills and the ability to prioritise tasks

* A self-motivated and adaptable approach to problem-solving

* Experience in customer service, account handling, or sales (preferred but not essential)

What's on Offer

* Competitive salary with potential loyalty bonuses

* Company pension scheme

* On-site parking

* Full training and support

* Opportunities to progress within a growing business

* Monday to Friday hours - No weekends, no late shifts