Are you looking for a new exciting opportunity working as a Technical Support Engineer to be based in Stroud?

Main Duties of the Role

• Liaising with customers via phone calls, emails and tickets
• Proving support to software & hardware applications
• Fault diagnosis & resolution across software and hardware products
• Maintaining and repairing computer systems, networks, cloud/mobile telephony solutions and connectivity products

Your Skills & Experience

• Experience within a similar position, diagnosing and resolving technical issues
• Experience of Cloud based Telephony platforms
• Knowledge of Microsoft cloud solutions such as 365
• Excellent knowledge of computer networking and security, including firewall solutions, routing, switching, and VPN technologies