Sales Support Executive

Job ID: 34166

Full time, Permanent position

Monday to Friday 8am to 5pm

Base salary up to £30,000 + commission structure

OTE circa £35,000 - £40,000 per annum

Hereford

Our client is a market leader within their specific field of work and are internationally recognised supporting businesses all over the globe.

They are on the lookout for an energetic and enthusiastic team player, who's seeking personal growth and development within the engineering sector. This role will involve a large number of administrative tasks so you will need to be computer/systems savvy and someone who can multi-task and keep trackers on daily tasks.

This role will have career growth and will lead into a more customer care-based role where you will be front-line support and working in a more reactive capacity (taking incoming calls, processing orders internally & online through the company system and much more)

Ideal candidate background:

* Administrator or Sales/Business support from a commercial background

* Well organised and able to track own workload throughout the day.

* Experience of working with CRM sales tools, and processes (ERP system experience would be advantageous)

* Cope with a fast-paced environment.

* Someone who is happy to internally progress chase and follow up with any outstanding customer queries with the account management team.

Key Responsibilities

* Offering support to external/internal sales reps with quoting and following through of admin-based tasks

* Working with the sales team, in pipeline management, to ensure all opportunities are being followed through.

* Customer interaction will include fanatical proactive follow-up, and all interactions documented on CRM.

* Ability to provide excellent customer service and resolve any customer issues effectively & as quickly as possible.

* Focus on ensuring customer satisfaction and building positive relationships with our customers and identify growth opportunity in every interaction.

* Help taking the pressure of our stretched existing team.

* Excellent written and verbal communication skills, including the ability to communicate effectively in every customer interaction.

* Efficient use of time management to get the best out of your day

Benefits / Other

* A good training programme and support would be given to get you fully engaged in your role.

* Free lunch provided every day.

* Company pension scheme

* Onsite parking

* Commission Structure available after probation period completed.

Green Folk Ltd are recruiting for this role on behalf of their client who are offering permanent employment. Green Folk Ltd are acting as an Employment Agency as a service to this client.

Embracing diversity in all its forms, our client is an equal-opportunity employer. They welcome individuals from all walks of life, irrespective of race, gender, age, disability, sexual orientation, religion, or belief.

By applying through Green Folk Recruitment, you consent to share your information with our client for recruitment purposes. We handle your data with care, aligning with our privacy policy for recruitment-related activities. Please be informed that all final hiring decisions rests solely with our client. Should you have any inquiries, kindly direct them to Green Folk Recruitment for a transparent and streamlined recruitment experience. Green Folk Ltd is acting as a recruitment agency in relation to this vacancy