Field Service Engineer - Packaging Machinery

Location: Home based covering UK (mainly North, Northwest and Midlands)

£45k+ bonus, fully expensed vehicle, Pension, Private Health, mobile/laptop, life assurance and 25 days holiday plus bank holidays.

About Us: With over 85 years of experience, we are a leading sales and service distributor in the UK, representing top-tier Japanese, Italian, and German manufacturers. Our diverse range of strapping, wrapping, stretch, and shrink hooding machines serves various industries, and we proudly maintain a market-leading position in the building products sector.

Role Overview: We are seeking a dedicated Field Service Engineer to join our dynamic team. In this role, you will be responsible for the installation, commissioning, and post-installation support of major packaging machinery and systems across the UK. You will also provide technical assistance, conduct performance trials, and deliver training to our valued customers.

Key Responsibilities:

* Installation & Commissioning: Lead and assist in the setup and commissioning of advanced packaging machinery at client sites nationwide.

* Technical Support: Offer troubleshooting and post-installation support to ensure optimal machine performance.

* Training: Conduct operator and engineer training sessions to enhance customer proficiency with our equipment.

* Performance Trials: Execute and oversee machine performance evaluations post-installation.

* Collaboration: Work closely with field service engineers, the sales team, and the Service Engineering Manager to provide comprehensive technical support.

* Supplier Interaction: Coordinate with international technicians and representatives from our partner manufacturers during installations and issue resolution.

Candidate requires:

* Qualified to C&G/ONC level or possess a vocational equivalent in electro/mechanical engineering. We are looking for a solid “all-rounder” who is 50/50 Elec/Mech ideally.

* Solid understanding of industrial machinery with a logical approach to fault diagnosis. Experience in installing and commissioning of industrial machinery would be an advantage

* Ability to work collaboratively within a team and take the lead on project installations when required.

* Hardworking, self-motivated, reliable, well-presented, and possessing excellent interpersonal skills.

What We Offer:

* Excellent benefits package including contributory pension and private healthcare, life assurance, 25 days holiday plus b/h and a fully expensed vehicle along with a company credit card for expenses

* Extensive product training to ensure you are well-versed with all machinery and systems.

* Engage with a team of professionals in a company boasting a turnover of £12m+, including 7 Sales Managers and 18 Field Service personnel.

* Opportunities for professional development in a market-leading organization with over 5,000 machines installed across the UK.

If you are passionate about engineering and eager to contribute to a company that values its staff, innovation and customer satisfaction, we would love to hear from you