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Date Added: Wed 05/03/2025

IT Service Desk Analyst - Up To £105/Day Inside IR35

Norwich, UK
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Company: INVOLVED SOLUTIONS

Job Type: Permanent, FullTime

Salary: £12.86 - £14.11 per hour

Job title: IT Service Desk AnalystLocation: Onsite - NorwichContract Duration: until 31st May + ExtDay rate: up to £105/day inside IR35Working hours: 8am - 6pm - 30 mins for lunchMaximum 1 weeks' notice periodWe are currently working with a firm who are looking to bring in an IT Service Desk Analyst to provide 1st line IT Support to users across a number of sites. The IT Service Desk Analyst will be required to log and manage incoming calls through to resolution.

The position of IT Service Desk Analyst requires a solid technical ability and a structured approach to troubleshooting, problem-solving. In addition, the IT Service Desk Analyst will require strong inter-personal skills are required to guide customers through situations, providing the highest levels of customer support and satisfaction.

Essential skills - IT Service Desk Analyst:

  • Past experience in IT
  • MS Office
  • Strong communication skills
  • Able to work in a pressurised environment

Desirable skills - IT Service Desk Analyst:

  • ITIL certification

If you are interested in joining an organisation who are more than happy to invest into your learning, please apply for the IT Service Desk Analyst role with a copy of your latest CV and we will be in touch.

Apply Now