End User Computing Specialist

City of London

£65-75k depending on experience with on-call allowance £6650

hybrid working; 2-3 days in the office per week depending on business needs.

On-call - every two months and weekend work would be mandatory 4 times within the year

Role Purpose & Accountability

• Be responsible for planning, designing, developing, and the launch of efficient operation of all End User Computing systems to support core organisational functions; this includes all Projects,Continual Service Improvement, and BAU activities
• Application of proven communication, analytical and problem-solving skills to help identify, communicate, and resolve systems issues to maximise the benefit of the IT environments

Technical Requirements:

• Microsoft Technologies including Windows Server, Active Directory and ideally Exchange and/or SQL Server
• EUC (Win10, VDI on prem/cloud, profile management, user experience monitoring, endpoint management and security, all M365 technologies)
• administration, configuration problem solving and analytical troubleshooting ability in EUC technologies Citrix, Citrix virtual apps, device image creation (SCCM, InTune, Citrix App Layering, Packer) VMware, Citrix NetScaler, Wyse/IGEL
• cloud-based solutions (AWS, Azure, Citrix Cloud)
• Proven experience of backup/restore packages
• DevOps principals and technologies such as Terraform and Ansible, and scripting languages such as Python, YAML and PowerShell would be advantageous
• Agile, Kanban methodologies
• ITIL V3/4 accreditation