We are seeking a Modern Workplace Team Lead. This role involves delivering efficient digital solutions, enhancing the user experience, and driving digital transformation within the manufacturing & Production space. Focusing on MDM/Autopilot in SCCM/Intune environments leading a small team of 2, projects and BAU.

Client Details

Our client is a large, globally-operating entity within the manufacturing and production sector. With over 10,000 employees across multiple locations, they are recognised for their commitment to innovation and their significant contributions to the industry.

Description

The Modern Workplace Team Lead will:

Lead a team of 2 (indirectly)
Develop and implement digital workplace strategies and solutions
Provision of escalation support Intune queries
Providing Application Expertise relating to; technical environment, deployments or sequencing standards, core builds, all processes and tool sets, systems, resolution of complex technical issues and technical escalation
Liaising with other colleagues to ensure process and procedure is continually improved. Ensuring feedback on all procedures and systems is escalated to appropriate levels and followed through to ensure implementation is carried out
Application Quality Assurance; ensuring testing standard and procedures are adhered to and reported on
Configuring and maintaining Windows devices and iOS/Android mobile devices, ensuring they meet agreed standards
Define solutions, technologies and standards to blueprint best practice within the technology tower
Undertaking ad-hoc patching activity in response to abnormal events or activities when required by security and compliance teamsProfile

The successful Modern Workplace Team Lead will have:

Experience in a digital workplace role
Proven track record taking ownership of projects and managing a team through the design and implementation of that project.
Successfully establishing and transitioning new IT solutions into existing teams
Working within ITIL, PRINCE and ISO(phone number removed) environments
Proven track record in SCCM & Intune, MDM environments
Proven track record keeping documentation up to date
Excellent problem-solving and decision-making skills
Strong interpersonal skills to effectively train staff on digital tools and platforms
Experience with digital security regulations and compliance
Ideally live within commutable distance to Cheltenham. Job Offer

Salary between £45,000 - £55,000 per annum
Generous holiday leave, pension scheme + many more excellent benefits
A vibrant and supportive company culture
Opportunities for personal and professional development
Hybrid working with occasional travel