Housing Officer– Housing Association – About The Client:

Castlefield are currently representing a national Housing Association to recruit a Housing Officer to their Surrey region on a permenant basis. This is hybrid working position with a mixture between home working, site visits and office attendance and will be paying £34,500 - £38,500 per annum equivalent with an additional car allowance of £1250.

Housing Officer – Housing Association – About The Role:

• Responsible for new and existing tenancy sign ups in accordance with the organisation’s lettings policies and procedures
• Support customers with changes to their tenancy
• Engage with customers to address rent and service charge arrears, to ensure that all stages of arrears recovery are followed
• Take part in annual tenancy checks to ensure customers are adhering to their tenancy agreements
• Work collaboratively and proactively with property services colleagues to ensure the efficient turnaround of empty homes

Housing Officer – Housing Association – What You Need:

• Previous experience in social housing management
• Good knowledge of rental income collection and an understanding of legal processes relating to income collection
• Excellent communication skills
• UK valid driving licence and driver