Bereavement Services Officer - Temporary Contract

Location: The Crematorium, CB3 0JJ
Start Date: ASAP
Contract Duration: 4+ Months
Working Hours: Mon - Fri, 09:00 - 17:00, 37 hours per week
Pay Rate: £14.44 per hour

Are you empathetic, organised, and committed to delivering a high-quality bereavement service?

We are seeking a dedicated and compassionate Bereavement Services Officer to join the team at Cambridge Crematorium. This is an opportunity to make a meaningful difference by supporting families through one of life's most challenging moments.

Roles and responsibilities:

Ensure the smooth operation of services in line with council policies, statutory legislation, and the ICCM Charter for the Bereaved.
Process bookings for burials, cremations, and memorial services, including managing payments and financial summaries.
Administer, position, and oversee installation of memorials and memorabilia.
Undertake minor repairs and maintenance, including memorial cleaning and safety inspections.
Act as a chapel attendant, ensuring music, visual aids, and other multimedia systems meet the needs of the bereaved during services.
Carry out witnessed and unwitnessed scattering of cremated remains, releasing remains to families or funeral directors.Skills and experience:

A caring and professional demeanour.
Strong administrative skills with attention to detail.
Ability to work collaboratively and flexibly across teams and locations.
Sensitivity and discretion when interacting with bereaved families and visitors.Disclaimer: By applying for this role, you give consent for your information to be forwarded to our Client(s) and information of which may be retained within our databases therefore also agreeing to be represented by i-jobs with respect of the vacancy you're applying