Lettings Officer Temporary Contract£18£21 per hour (via umbrella)Hybrid Working MondayFriday 2-Month Contract with Potential for ExtensionI am recruiting on behalf of my client for a Lettings Officer to join their team. This is a fantastic opportunity to contribute to a vital housing service while enjoying the flexibility of hybrid working.Key Responsibilities:

• Deliver a customer-focused lettings service, ensuring high tenant satisfaction and addressing the needs of vulnerable service users.
• Manage empty properties efficiently to minimise rental income loss and maintain sustainable tenancies.
• Implement the Allocations Policy and procedures to match customer choice with available housing, supporting diverse and vulnerable communities.
• Conduct property visits, including sign-ups, pre-termination inspections, accompanied viewings, and transfer inspections.
• Handle enquiries from agencies, partners, and customers, providing accurate advice on housing options and the HomeLink scheme.
• Build and maintain strong working relationships with internal teams and external partners, including estate management, repairs, and rents teams.

What We're Looking For:

• Proven experience as a Lettings Officer or in a similar housing management role.
• Knowledge of allocations, lettings, and property management processes.
• Strong communication and customer service skills, with the ability to support vulnerable service users.
• Proactive and organised approach to managing empty properties and lettings.
• Ability to collaborate effectively with various stakeholders.

If this Lettings Officer role is of interest, give Tiyana a call on or email