Who We Are -

Our company comprises best-in-class production, content, localisation and trans-creation capabilities. We are passionate about delivering innovative production and content solutions in every channel and at any scale.

We love what we do. The demanding work. The fast pace. These are the things that get us out of bed each morning and why clients turn to us for innovative solutions to their marketing challenges.

The Role -

Working in the HR team and reporting to the Head of HR, the IT & Office Coordinator is responsible for assisting with agency operations to ensure smooth running of our on and off boarding and office operations. Ad-hoc tasks assisting the HR and Finance department will also form part of the role. This is a varied role which will give insight into all aspects of the business.

Tasks and Responsibilities -

On-boarding & Off-Boarding:

• On boarding all new staff with appropriate IT access and equipment needs to ensure a new starter has everything they need for their first
• Managing building security and
• System administration for various platforms such as; Employee Benefit portals, etc.
• Be the first point of calls for new starter operational
• Book laptop setups with IT for new

IT Operations -

• Manage the IT system to ensure accounts are on-boarded and off-boarded when required and staff have relevant
• Approve employee requests for changes in
• Escalating any IT issues with the Shared Service IT to resolve any issues alongside the wider Ops
• Manage the master inventory list for IT equipment to ensure assets are tracked.
• Support Technology team by project managing Client Audits for security and
• Support business units in managing Business Continuity planning/Disaster
• Run weekly timesheet reports and work with employees to ensure these are completed each week.
• Order and submit monthly credit card statements according to audit
• Create, update and edit intranet
• Audit systems for access control g. Office door access, server access, Mobile phone usage.

Office Operations -

Raising facilities and building services issues on the appropriate platform to report and resolve any office requirements such as meeting room requirements, Air-Con issues and ad-hoc

• Maintaining foreign visitor log for HMRC
• Manage, order and re-stock stationery and office supplies.
• Assign and document locker
• Welcome visiting clients when required to ensure they receive a 1st class service
• Liaising with vendors such as setting employees up with restaurant lunch subsidies or courier office
• Ensure office is kept in order ready for client visits

HR Operations -

• Updating the health and safety portal 'WorkRite' with on-boarding and off- boarding employees and acknowledging, monitoring and resolving any issues with the support of the wider HR team.
• Support wider HR team in coordinating employee engagement activities such as monthly drinks, quarterly parties and weekly chocolate
• Assist team in ensuring all trackers and HR systems are kept up to

Qualifications & Experience -

• 2 years Office Admin experience.
• Experience with general office and IT
• Exposure to projects such as Business Continuity Planning (preferred not essential).
• Highly organised and motivated self-starter.
• Confident to work independently but also collaboratively with a wider
• Able to be the first point of call for all queries whilst remaining
• Excellent customer service
• Flexible and adaptable in the face of new challenges and queries.

Salary £30,000 - £35,000 including fantastic benefits

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice

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