Reed is delighted to be working with a leading provider in the utilities sector, to recruit a dedicated and proactive Credit Controller. This role is pivotal in managing and recovering outstanding debts through outbound calls, ensuring the financial stability of the company.

Key Responsibilities:

• Proactively make outbound calls to customers to discuss overdue payments and negotiate payment plans.
• Accurately record all communications and agreements in the system.
• Monitor and manage customer accounts to identify and address outstanding debts.
• Collaborate with the finance team to report on debt recovery activities.
• Deliver exceptional customer service to resolve payment issues and queries.
• Ensure compliance with company policies and relevant regulations.

Candidate Requirements:

• Proven experience in a Credit Controller role or similar.
• Strong communication and negotiation skills.
• High attention to detail and excellent organizational abilities.
• Ability to work both independently and as part of a team.
• Proficiency in accounting software and Microsoft Office Suite.
• Knowledge of debt recovery regulations and best practices.

Benefits:

• Competitive salary and comprehensive benefits package.
• Opportunities for professional development and career progression.
• Supportive and collaborative work environment.
• Flexible working hours.

Application Process: If you are a results-driven individual with a passion for customer service and debt recovery, we would love to hear from you. Please submit your CV to or call on