A fantastic opportunity has emerged for a Homeownership Officer to join one of Adecco's most improved public sector clients in a full time (35 hours each week, Monday to Friday), permanent role paying £31,037 per annum.

Based in Epsom in Surrey, you will support the Homeownership Manager and Team Leader to provide a professional housing management service to the company's expanding homeownership portfolio ensuring obligations of the leases/transfers and the statutory obligations of the applicable Acts are met. You will also need to deal with associated issues with homeowners, as well as:

* Be the first point of contact for shared owners, leaseholders and freeholders, advising and dealing with queries regarding the homeownership housing/estate management service. Ensuring appropriate staff and third parties are involved as appropriate and escalating to the Team Leader or Homeownership Manager as required. * Ensure the company's leasehold/homeownership policies and procedures are adhered to. * Support the Team Leader and Homeownership Manager with the setting of service charges, the administration process for collection and the recovery of rent and service charge arrears, ensuring legal obligations are met. * Undertake estate and home visits as and when required. * Carry out leasehold Section 20 consultation by working with other departments, in particular with Finance, Asset Investment, Development and Contracts & Compliance. This will also include the preparation and administration of Section 20 notices and replying to observations raised. * Work with Asset Investment and Contracts & Compliance teams to ensure stock condition surveys and planned & reactive works are carried out in accordance with lease requirements. * Process lease extensions in line with the TCH procedure, liaising with valuers and solicitors. * Process shared ownership sub-letting requests in line with the company's procedure. * Assist in the setting of sinking funds, ground rents, service charge budgets and accounts. * Liaise with the company's different departments as required in relation to building insurance claims from leaseholders. * Be aware of and promote best practice in leasehold management. * Deal with complaints in line with company policy.

Please note, experience of leasehold and/or shared ownership housing, as well as conducting surveys, is essential for this role. Only car drivers (with their own vehicle) and candidates who feel they meet the above criteria need apply for this role.