Job title: Customer Service AdministratorLocation: North SomersetSalary: £19,656Hour: 30 hours per week (flexible over 5 days)Part-timeExample 8.30am - 15:00pm Monday - Thursday, 9:00am - 13:00pm FridayOnsite parkingI am currently seeking a Customer Service Administrator to join a friendly and supportive team in North Somerset. Office based and part-time.This role will involve working closely with the Customer Service Manager and maintaining relationships with various departments across the organisation.Main Duties:

• General office administration tasks.
• Ensure customer details are accurate and in line with Purchase Order (PO) requirements.
• Perform a satisfactory credit check for the customer before proceeding.
• Acknowledge and confirm receipt of Sales Orders within a timely manner.
• Liaise internally and with customers to arrange the timely delivery of Sales Orders.
• Organise necessary transportation, addressing any customer requirements.
• Address customer requests and inquiries regarding deliveries.
• Keep customers informed of any potential delays in the delivery schedule.
• Customer Service Administrator duties.

Skills required:

• Experience in customer service essential.
• Sales Preferred, but not necessary.
• Attention to Detail.
• Strong focus on accuracy and precision.
• Excellent verbal and written communication skills.

Benefits:

• Enhanced pension (Real Living Pension)
• 33 days holiday increasing 1 day for each 5 years' service
• Cycle to Work Scheme
• Employee benefit scheme
• Uniform provided
• Company nights out
• Wellbeing activities
• Career development opportunities
• Flexible hours and part-time.

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