National Account Manager - Amazon

Yorkshire office - Hybrid working

FMCG - Pet Food Brands

Would you like to join team of a well-established highly innovative SME business with bags of heritage and a lot of FMCG consumer know how? This client is a leader within some of its specialist category areas. They have a strong reputation and know how coupled with a thriving proactive and very passionate culture. They are looking for a talented Account Manager to join the team and handle all of the online business together with some other accounts that could be across Grocery or discounters.

Main Purpose of role

· Overall commercial management of a portfolio of Online retailers

· The role will also allow the opportunity to develop experience outside of Online within the UK retail market including discounters

· Maximise sustainable and profitable growth of existing customers utilising our the range of Brands whilst also scoping out new customers aligned with the businesses strategy.

Key Responsibilities & accountabilities

· Complete management of customer P&L's.

· Responsible for all aspects of the customer relationship as the lead at buyer level.

· Negotiate annual terms, new listings, promotions and CPIs.

· Sales forecasting, reporting and analysis against targets, sharing insights across the business.

· Manage and grow the companies' sales within the Amazon platform via optimised search, pricing and ranking for products.

· Work closely with the marketing department on key measures to drive Burgess sales as well as the production/supply chain team for stock availability.

· Work with the 3rd party fulfilment house, maintaining a strong relationship to ensure efficient and constant availability of products.

· Review and ensure KPIs are met for buybox availability, advertisement impact and availability for services such as subscribe and save.

· Maintain Amazon sales out database to review the ROS, promotional activity and marketing-spend per month. Providing data and analysis for the marketing, sales and management team.

· Constantly evolve plans with the marketing team for the brand and how to create the best exposure online.

· Ensuring all NPD is launched onto online platforms along with new product bundles.

· Monitor the market and competitor performance, making fast decisions and reviewing the impact of the changes.

· Managing and monitoring product margins and pricing to maximise returns whilst balancing against pricing in the wider market.

· Data modeling for the sales department, creating details for sale presentations for customers and internal strategy meetings.

· Work within Competition Law at all times.

Required Skills & experience

· Experience and understanding of the Amazon seller central/ vendor central portals including the algorithms.

· Experience in using PPC/SEO alongside keyword optimisation to grow awareness of a brand.

· Previous use of 3rd party tools sales tools. E.G. Jungle scout.

· Experience of the Amazon advertising portal including the creation of brand pages/adverts.

· High level of Microsoft Excel and Powerpoint skills to build and present reports from large data sets.

· Strong attention to detail, being able to quickly analyse data and build trends and create actions.

· Efficient and fast problem-solving skills, with a high dynamic drive and adaptation to change.

· Excellent negotiation and communication skills.

If you feel you meet the brief criteria and are looking for an exciting new career move this year please get in touch to discuss this very exciting hire.

Andrew Osbaldeston (phone number removed)