We're looking for an effective CRM Officer who can contribute to the marketing team's success by ensuring efficient customer relationship management. The role requires an individual who can implement effective strategies in the Education sector, leading to improved engagement and satisfaction.

Client Details

This organisation is a globally recognised University. They prides themselves on fostering an inclusive and supportive environment that encourages growth and development. The institution is based in Hatfield and is recognised for its commitment to excellence in teaching and research.

Description

• Implementing and managing the CRM system
• Developing strategies to enhance customer engagement
• Analysing customer data to provide insights and recommendations
• Collaborating with the marketing team to create effective campaigns
• Ensuring data integrity and compliance with GDPR
• Training team members on CRM system functionalities
• Providing regular reports on CRM activities and outcomes

Profile

A successful CRM Officer should have:

• Proficiency in CRM software
• Strong analytical and problem-solving skills
• Excellent communication and team collaboration abilities
• An understanding of GDPR and other relevant data protection regulations

Job Offer

• An annual salary range of £32,000 - £35,000
• A generous holiday leave package
• An inclusive and supportive company culture
• Opportunities for personal growth and career development
• The unique opportunity to work in Higher Education and make a real difference